8:00 am Conference Registration & Networking

8:40 am What it Takes to Make a Leap a Reality

8:50 am Chair’s Welcome, Opening Remarks & Connection Before Content

  • Kathryn Daly Director of Talent Acquisition, Retail, Starbucks

TRANSFORMING TRADITIONAL RETAIL TALENT ACQUISITION PRACTICES

9:00 am Discover: How One Brand Is Daring to Be Different by Embarking on A Complete Transformation of Its Global Recruitment Processes

Synopsis

  • How can global companies better overcome the geographical & cultural divide to ensure a consistent employer brand, recruiting process & candidate experience?
  • How IKEA is evolving their talent acquisition function to create continuity and effectiveness across recruiting processes globally, while upskilling their recruiters and hiring managers
  • How IKEA is scaling their organization to support all roles within their company and hire over 50,000 people a year globally

9:20 am Discover: New Approaches to Driving Talent Acquisition Transformation in Retail

Synopsis

  • New approaches to overcoming the challenges associated with breaking away from the traditional retail recruitment processes
  • How Walmart overhauled talent acquisition to operate on a functional model and create a more consistent candidate experience
  • How Walmart’s functional talent acquisition model is encouraging collaboration and building a strong internal talent acquisition community

9:40 am Develop: How Can We Break Away From Traditional Retail Recruitment Processes to Boost Brand Performance?

10:00 am Action: How Are Your Now Going to Transform Your Talent Acquisition Function & Boost Your Brand Performance?

  • Kathryn Daly Director of Talent Acquisition, Retail, Starbucks

Synopsis

Session Facilitated by the Chair

Download the event guide for full session details

10:20 am Speed Networking & Refreshments

OVERHAUL YOUR BRAND REPUTATION & BECOME AN EMPLOYER OF CHOICE

11:00 am Discover: How New Ways of Thinking Around The Candidate Experience Have Enabled the Second- Largest General Retailer to Secure & Retain Higher Quality Talent

Synopsis

  • How can brands be more competitive by rethinking how to differentiate themselves from both candidate and customer experience perspectives?
  • How Kroger is getting more intentional about its diversity of recruiting efforts & ensuring it is reaching the various generations of the workforce
  • Why Kroger is investing time in AI for talent acquisition to be able to act faster and get back to the roots of higher quality talent quicker

11:20 am Discover: How New Approaches to Embracing Digital & Social Channels Have Organically Built a Community of over 100,000 Brand Ambassadors & Prospective Employees

Synopsis

  • How can we best harness a strong brand identity and culture to create a strong employer identity and transform customers into future employees?
  • How Sleep Number has built a community of 100,000 brand ambassadors and potential candidates in the last 3 years by creating a space where people can see the brand come to life
  • How Sleep Number’s increased investment in social media has dramatically boosted traffic to its career page

11:40 am Develop: What Traditional Thinking Around Employer Branding Do We Need To Challenge To Better Attract Top Retail Talent?

12:00 pm Action: What Are You Now Going to Do to Transform Your Employer Brand & Attract the New Talent You Need On & Off the Shop Floor?

  • Kathryn Daly Director of Talent Acquisition, Retail, Starbucks

Synopsis

Session Facilitated by the Chair

Download the event guide for full session details

12:20 pm Networking Lunch

RE-IMAGINE THE CANDIDATE EXPERIENCE TO TRANSFORM ITS EFFECTIVENESS

1:30 pm Discover: How New, Innovative Communication Strategies Are Engaging More Candidates Quicker Throughout The Entire Candidate Journey for Both In-Store & Online Positions

Synopsis

  • How can retail organizations leverage different means of communication to better engage employees throughout the entire candidate journey?
  • How ThredUp is using innovative short codes to create a highly personalized yet slick candidate experience
  • How by re-imagining its strategic candidate outreach, ThredUp has achieved a higher response rate of over 75% and cut response rate to 1 hour

1:50 pm Discover: How One Brand’s Total HR Transformation Created A Process Which Elevated the Hiring Manager & Candidate Experience

  • Jojo Cosman Regional Manager of Talent Acquisition, Lowe's

2:10 pm Develop: How Can We Re-Imagine Candidate Communications to Enhance the Candidate Experience?

2:30 pm Action: What Are You Now Going to Change to Boost the Applicant & Hiring Experience for Your Candidates?

  • Kathryn Daly Director of Talent Acquisition, Retail, Starbucks

Synopsis

Session Facilitated by the Chair

Download the event guide for full session details

2:50 pm Networking & Refreshments

3:30 pm Speed Learning: Next Generation Talent Acquisition for Future-Focused Retail Organizations

How Can Retail Talent Acquisition Functions Boost Retention By Better Identifying & Preparing Internal Candidates for Potential New Positions?

How Can Retail Brands Shift the Focus Away from Base Compensation and Capitalize on Product & Culture when Creating an Employer Brand to Attract New Talent?

Return-Ship: New Approaches to Workforce-Planning Through Building a Community of Brand Ambassadors

Jojo Cosman, Regional Manager of Talent Acquisition, Lowe's

Jana Green, Talent Acquisition Leader, Books-A-Million

Katie Joyce, Director of Talent
Acquisition,
Kendra Scott

4:50 pm Chair’s Closing Remarks & End of Conference Day One

  • Kathryn Daly Director of Talent Acquisition, Retail, Starbucks